AT&T Product Support

Support You Can Count On — In the Field, When It Matters Most

Thanks for scanning the QR code. Whether you’re facing unexpected downtime, requesting parts, or need help troubleshooting, you’re in the right place. AT&T Field Support is designed to keep your equipment — and your day — moving forward.

For the fastest service, have your AT&T unit number or CK Power serial number ready.

*Including photos of parts helps our team identify and confirm what you need even faster.

Explore Support Options Online

Want to get a better sense of what kind of help you need? Our online support page gives you a full overview of our service capabilities — from parts and repairs to technical assistance. It’s a helpful first step to understand what we offer and who to contact for your specific situation.

Reach Us by Phone

We’ve Got You

Not everything in the field goes according to plan, and that’s why we’re here. Whether it’s a breakdown, a missing part, or just something that doesn’t feel quite right, we’ll help you get it sorted quickly and confidently.